ZappedSkin is an online acne service that provides consultations with UK-based consultant dermatologists through video consultations. ZappedSkin doesn’t provide in-person face-to-face consultations. ZappedSkin is committed to protecting and respecting your privacy and will only use your personal information to administer your account and to provide the services and products you requested from us. For us to provide the best and safest possible service we sometimes have to send you communication via email, text, post, and over the phone. This will include communications from our administration team and healthcare professionals. In order to provide a safe and efficient service, sometimes ZappedSkin needs to share your information with third parties which include partners that ZappedSkin works with to provide blood tests and pharmacy services. We won't share your information with anyone unless it is part of providing our services to you through one of our third-party partners. To ensure continuity of care, ZappedSkin will regularly send consultation letters to your registered GP. ZappedSkin reserves the right to refuse treatment if patients don't consent for their GPs to receive communications from ZappedSkin.